Manager of People, Culture and Safety

Queensland Permanent

Donna Bliss leads Ontalent’s Professional and Specialist Recruitment division and has a background in recruitment spanning in excess of 25 years.After qualifying as a Chartered Accountant with KPMG, Donna spent over 20 years with Hays, a global specialist recruiter, both locally and internationally, in a variety of recruitment and executive leadership roles throughout the Hays group. During this time, Donna was instrumental in driving the growth and development of various regions and divisions (predominantly in South-East Queensland) including Finance, Human Resources, Business Support, Contact Centre, Legal, Manufacturing, Facilities Management and other Blue-Collar divisions. Donna account managed a variety of local, state and national accounts including Flight Centre Ltd, Morris Corporation as well as acted as mentor for aspiring leaders for aspiring Business Directors across the state.With a passion for recruitment, a natural inclination towards Corporate Services and a genuine care for the candidate's career journey – Donna transitioned into boutique recruitment and joined OnTalent seeking more meaningful industry engagement with a focus on robust and comprehensive recruitment process and service delivery.Donna’s strengths include an honest, collaborative approach – along with a drive to ‘make a difference’ to the customer experience for both clients and candidates. She is passionate around creating value beyond the core recruitment process – with a strong emphasis on making sure her client’s Employer Brand is enhanced during every process Donna manages.Donna is also a strong advocate for offering ongoing learning, development and collaboration opportunities by offering content and facilitating collaborative thought leadership events – an area she is always keen to explore with clients.Donna doesn’t believe recruitment needs to be rocket science. And attributes her success to her curiosity in needing to understand the ‘why’ behind her clients and candidates, coupled with her genuine care in delivering a first-class recruitment experience and building long term relationships of trust.In a nutshell, Donna invests in relationships, with a long-term view and is always looking for ways to add value.

Recruiter :
Donna Bliss

Donna Bliss
  • Lead HR, WH&S and Payroll
  • Modernise and innovate the People and Culture function
  • Drive a culture of safety and exceptional customer service
About Mount Isa
Mount Isa City Council has been a cornerstone of Queensland's desert heart for 90 years, evolving from humble beginnings into a vibrant city. Renowned for its longevity and resilience, Mount Isa thrives in prime cattle country and remains a quintessential outback icon of Australia. Visitors and residents alike become part of a unique community that celebrates rich traditions and a diverse cultural heritage. Mount Isa is also home to a dynamic Aboriginal and Torres Strait Islander community, including Traditional Custodians and a variety of professionals, educators, artists, and leaders. The city fosters a spirit of creativity, success, and dedication, making it a remarkable place to live and work. Now, as Mount Isa City Council undergoes a transformative phase, there has never been a better time to join our team.

About This Role
As the Manager of People, Culture, and Safety, you will play a crucial role in shaping the future of Mount Isa City Council. Reporting to the Director of Corporate Services, you will lead a team of dedicated professionals across payroll, HR, and WH&S. Your primary objective will be to build a solid foundation for Mt Isa’s systems, policies and processes for managing Council’s People Management, Training, Industrial Relations, Recruitment and related services. One of your primary tasks will be to implement Council’s Workforce Strategic Plan and take a customer-centric lens to improving the foundational processes across your portfolio, elevating the internal customer’s experience across the Human Resources portfolio. You will be pivotal in transitioning the organisation from reactive to proactive safety culture and elevating HR practices to market-leading standards.
Key responsibilities include:
  • Responsible for delivery of outcomes of the Human Resources team with a remit that includes Workforce Planning, Payroll Management, Workplace Health & Safety, Recruitment, Performance and Conduct Management, Change Management, Industrial Relations, Organisational Culture and Training and Development
  • Formulate, implement and review strategies to guide the development of systems to improve efficiency and effectiveness
  • Develop Human Resources strategies and plans aligned with Council’s strategic planning documents and provide reporting as required for Council meetings
  • Develop, implement and maintain frameworks for Performance Management Systems and Training and Development to support Council’s strategic plans
  • Advise and assist management with Industrial Relations matters including negotiation of workplace agreements and improve employee relations
This role offers the opportunity to modernise and uplift HR functions and work towards reinvigorating Council’s Employee Value Proposition (EVP) along with other business improvement initiatives such as digitisation of HR functions. 

About You
We are seeking an innovative, strategic leader with a proven track record in uplifting People & Culture functions with a curious mindset to seek continuous improvement and process optimisation. Local Government experience is not essential, but your demonstrated experience should include Human Resources leadership that demonstrates the implementation of customer-focussed initiatives and a strong culture of safety.    
Key capabilities include:
  • Expertise in workforce plan implementation, industrial relations, and performance management.
  • Comprehensive knowledge of work, health, and safety practices.
  • Familiarity with relevant awards, agreements, and legislation within Queensland Local Government.
  • A creative mindset focused on innovation and continuous improvement.
  • A degree in HR or a related field is preferred but not essential.
With an attractive remuneration package, (including private use of a motor vehicle, accommodation allowance and relocation assistance), this role represents a unique opportunity to step into Local Government and make a significant impact in elevating the HR function with a leadership team committed to transformation and innovation.  

Join Mount Isa City Council and be part of a transformative journey to create a cutting-edge HR function in one of Australia’s most iconic outback cities. The sky's the limit!

For confidential inquiries about this role, please contact Donna Bliss, Head of Professional & Specialist Recruitment at OnTalent on 07 3305 5800.

Referral reward:

Human Resource & Recruitment > HR - Management Human Resource & Recruitment

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