Technical Writer

Contract Type: Permanent
Location: Brisbane
Reference: 783714
Job Published: 2021-09-02 10:31:09 +1000
This company seeks a motivated Technical Writer with relevant experience in technical document compilation within a product development or manufacturing industry

The Technical Writer will report to Chief Operating Officer

From an operational and delivery perspective, the Technical Writer will:
  • Design, development, and implementation of documents to support Manufacturing, Engineering, Sales, and Customer functions.
  • Implementation of a documentation standardisation framework – layout, formatting, content as well as a full CMS suite to support all documentation creation.
  • Development of process and delivery of consistent professional documentation.
  • Take the lead in educating/coaching in “best practice” document creation.
  • Create and/or perform editorial reviews of processes, policies, procedures, business and product documentation as required.
  • Take the lead in educating/coaching in “best practice” document creation.
  • Ensure that documentation follows the correct process for review and sign-off based on whether it is a controlled or non-controlled document.
  • Research and assess appropriate Document Management System (DMS) for the business.
  • Compilation and preparation of all relevant technical documents, this may cover (but not be limited to): Installation guides, user guides, maintenance guides, design scopes, templates for sales collateral/tender documents, datasheets, ECN’s, ECO’s NCR’s, etc.
  • Establish key internal relationships with Engineering, R&D, Manufacturing teams, etc interpreting engineering product specifications into customer-facing documents.
  • Creation and development of templates, forms, and documents for QMS.
  • Development of workflow processes and procedures that align with QMS framework/standards.
  • Development and introduction of document control policies.
  • Setup and implementation of version control systems and processes.
To be successful in this role you will have experience as a Technical Writer role within a similar company. You will have experience across the following:
  • Tertiary qualifications in Technical Writing, Engineering, or DTP.
  • Extensive experience technical in document design.
  • Experience of the full MS suite – WORD, EXCEL, VISIO, PowerPoint, etc.
  • Experience of Adobe suite – PageMaker, Frame maker, Illustrator, Acrobat, InDesign (DTP tool), VERSION Cue (revision/version control software).
  • Document/Content Management System DMS/CMS – M-Files, Dropbox, Google, etc – conformance to QMS framework/standards in particular ISO9001.
  • Experience in the development of templates, forms, and documents for companywide QMS/Quality Systems.
  • Have come from a product-based background – B2B – New Product Introduction (NPI), New Product Development (NPD), or R&D-based sector/company.
  • Exceptional written and verbal communication skills driving well-developed writing skills with demonstrated ability to write in a clear and concise manner.
  • Demonstrated record of success at technical/document writing.
  • Demonstrated ability to take written or verbal information and format it according to established company standards and templates.
  • Experience creating a variety of documentation including process flows, procedures, manuals.
If you are seeking a genuine opportunity to make a difference, to deliver a high touch customer experience then please submit your resume and a cover letter (outlining your core capability for the role, demonstrated experience of how you have delivered outcomes and why this role is of interest) both in Word format by selecting the “apply now” function. 

Confidential enquiries can be made to Peter Starling, Client Partner on 07 3305 5830 or 0433 422 518.

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